How can we help?

Booking is simple! Just head to our [online booking form], choose your service type, select any add-ons, and pick your preferred date and time. You’ll receive a confirmation email with all the details—and we’ll take it from there.

We ask that you tidy up any personal belongings, valuables, and clutter so our team can focus on deep cleaning your space. If you have pets, please secure them in a safe area. If you’ve selected laundry or organizing add-ons, please leave instructions or materials out where we can see them.

While we strive for consistency and always assign your preferred cleaner when possible, we can’t guarantee the same technician each visit. Rest assured, every Aspen & Elm team member is professionally trained, insured, and follows the same detailed checklists for a consistently high standard of service.

We currently provide residential and commercial cleaning services throughout Western Washington, including Tacoma, Olympia, Puyallup, Gig Harbor, Bonney Lake, and surrounding areas. Not sure if we cover your location? Reach out—we’re always expanding!

Once you book, you’ll receive a confirmation email outlining your selected services, arrival window, and any next steps (like how to provide access if you won’t be home). On the day of your appointment, your cleaner will arrive prepared with all supplies and follow a customized checklist.

Yes! For larger properties, special circumstances, or commercial contracts, we’re happy to schedule a virtual or in-person walkthrough to assess your needs and provide an accurate quote. Just reach out via our contact form to request one.